Terms of Service • Last Updated: May 15, 2025

Terms of Service

These terms govern your access to and use of our Chrome Extension and services. Please read them carefully.

These Terms of Use ("Terms") govern your access to and use of our Chrome Extension and services ("Service"). By using the Service, you agree to these Terms.

1. Use of Service

You may use the Service to:

  • Submit LinkedIn profile URLs to discover contact information
  • Access this data using prepaid or earned credits

You agree not to:

  • • Use data for spam, harassment, or illegal activity
  • • Share your account with others
  • • Attempt to reverse engineer or copy the extension

2. Account Authentication

You must log in via your LinkedIn account. We do not access or post on your behalf.

3. Credit System & Payments

  • You must purchase credits to unlock phone/email results.
  • Credits are prepaid and non-refundable once consumed.
  • We use Razorpay or equivalent for secure payments.

4. Cancellation & Refund Policy

Since we offer digital services with instant delivery, we do not offer automatic refunds once a contact has been unlocked.

If a phone number or email is missing, incorrect, or doesn't belong to the profile, you may request a credit adjustment or refund within 24 hours.

We reserve the right to approve or reject refund claims at our sole discretion.

For refund requests, contact: purvi@thepeakai.com

5. Shipping & Delivery

This is a digital product. No physical shipping is required.

Shipping is not applicable for business.

Once payment is confirmed, credits are added to your account immediately or within 15 minutes.

In case of delay, please contact our support team.

6. Third-Party Data Sources

The contact information is obtained from public and third-party databases. Accuracy and availability are not guaranteed.

7. Limitation of Liability

We are not responsible for any damages resulting from use of the Service, including lost leads or failed outreach.

8. Termination

We may suspend your account if we detect misuse, fraud, or violations of these Terms.

9. Governing Law

These Terms are governed by the laws of India.

10. Contact

For support or legal inquiries, email us at purvi@thepeakai.com.

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